What products can I sell on LifeFibers.com?
You can sell almost any product on LifeFibers.com, however, we strongly prefer items that are in some way "sustainable". Restrictions apply to perishable items.
*All product listings are subject to Life Fibers approval, and can be removed at our descretion at any time, for any reason.
Can I sell my products on LifeFibers.com is if they are not organic, handmade, or sustainable in any way?
Items that cannot be sold at any time include:
What type of products can I not sell on LifeFibers.com?
These include: Magazines and Newspapers, Adult Toys & Products, Guns and Ammunition, Photo Processing, Prescription Medication, and Tobacco and Alcohol.
Can I sell Services through LifeFibers.com?
No, but you can sell Gift Certificates for services through LifeFibers.com.
You can also advertise your services on LifeFibers.com.
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How much does it cost to sell on LifeFibers.com?
For a limited time it's FREE!
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When do I start getting charged the monthly subscription fee?
Your subscription begins as soon as you complete the registration process. Accordingly, your first monthly subscription fee will begin at that time.
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What is Seller Central?
Seller Central is the Web interface used to manage all aspects of selling on LifeFibers.com. You can contact us to add product information, make inventory updates, manage orders, and manage payments.
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How do I add inventory?
You have three options for submitting product-related data:
Use the Add a Product feature on Seller Central to create one product at a time
Use the Seller Desktop, which is a free, easy-to-use desktop application that can be used to manage and upload inventory one product at a time or in bulk.
Use inventory files to create multiple products simultaneously.
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How do I manage orders?
You have three options for managing your orders
You can use the Web-based Manage Your Orders tool on Seller Central.
You can download the daily order report, a tab-delimited file that provides a summary of the orders you received, and includes customer and shipping information so you can fulfill those orders.
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How do I get paid?
LifeFibers.com first settles your account 14 days after you register. Subsequently, the settlement process repeats every 14 days. It normally takes 5 business days from the settlement until the money is available in your bank account. For a settlement to take place, you must
Have a positive or zero Selling on LifeFibers.com account balance. Commission fees and customer refunds, if any, can affect your balance.
Have entered valid information in Seller Central for your U.S. bank checking account.
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Do you offer fraud protection? (yes, throughPP?)
Yes. Life Fibers' payment fraud protection helps you eliminate fraudulent orders for your products.
Do I get reports from LifeFibers?
Yes, LifeFibers.com can issue reports telling you how many sales you did for the month.
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What is the LF Guarantee program?
The LF Guarantee Program is designed to handle situations where a customer either never received a product or received a product that is materially different from what was ordered or expected. We ask customers to first contact the merchant when they have a problem. If the merchant fails to resolve the problem, the customer can file an LF claim. When LifeFibers.com receives the claim, we send the merchant an automated email detailing the claim which requests a response with basic information about the order and the fulfillment process. LifeFibers.com will then determine how the claim will be settled which may include reimbursement of the order to the customer, at the merchant's expense.
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Can customers leave feedback and why is customer feedback important?
Yes customers can leave feedback. Maintaining a high feedback rating is a critical factor for success on LifeFibers.com.
It's the best way for shoppers to identify you as a trustworthy merchant. Your rating appears on the Offer Listing Page and is one of the first things that customers see.
Customers are more likely to purchase products from merchants with higher ratings.
Your feedback rating is a key metric used by LifeFibers.com to measure your performance.
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Can I offer gift wrap and gift messaging services to my customers on LifeFibers.com?
Yes. Our Gift Messaging service allows customers to write gift messages for individual items or for entire orders, and our Gift Wrap service allows customers to select and pay for gift-wrapping for each item in their order. As an Life Fibers merchant, you can make either or both of those services available to buyers of your items.
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Can customers use LifeFibers.com Gift Certificates when purchasing my products? No.
Can Customers use Gift Certificates from my store of LifeFibers.com? - yes, we must have the code & fees still apply.
